Claims Assistance
At TER Insurance, we know that every minute matters. When a claim hits — vehicle, cargo, or liability — our team moves fast to reduce downtime and financial loss.
We work directly with carriers and adjusters for quick, fair resolutions, handling everything from documentation to settlement so you can stay focused on your business.
Our Claims Assistance service helps your business:
Report and manage claims fast — with guidance to make sure all documents, photos, and evidence are submitted correctly the first time.
Navigate complex insurance processes for vehicle damage, cargo disputes, and third-party liability without stress or confusion.
Work directly with adjusters and legal resources to accelerate resolutions and secure fair, accurate compensation under your policy.
Track every open claim in real time, ensuring nothing stalls, gets overlooked, or falls through the cracks.
Follow up proactively with insurers and adjusters to prevent delays and keep your claim moving forward.
Reduce downtime and protect your revenue, helping your trucks return to the road as quickly as possible.
With TER Insurance, you’re not just purchasing coverage — you’re gaining an advocate. We take ownership of the entire claims process, minimize financial disruption, and keep your operations running smoothly, even when the unexpected hits.
One Call. Immediate Action.
Fast Response When Minutes Matter
A stalled truck can drain $600–$1,100 per day. We jump on your claim the moment it happens – no waiting, no wandering.
Dedicated Claims Specialist
One expert. One direct line. No bouncing between departments. You always know who’s steering your case forward.
Negotiation on Your Behalf
We push the carrier for fair, fast resolutions so your truck - and your revenue – don’t sit idle a minute longer than necessary.
Support for All Transportation Claims
From minor fender-benders to total losses, cargo disputes, or liability issues – we handle the heavy lifting, so you can focus on moving freight.